RECENT
  • Interesting isn’t the same as important 
    in Food and Drink, Healthcare, Hummingbird’s POV
    Research is full of things that grab our attention: unexpected behaviours, striking quotes and surprising differences. But the most memorable finding is not always the one that matters most. We look at why “interesting” can sometimes acquire more significance than it deserves and why judgement is needed to work out what should really become the story. …
value
Avoiding the Risks of Blind Trust in Technology
By Claire Salkeld | | 0 Comments |
Technology has earned its place in our lives. It gets…
Listening at the edges: how extreme perspectives fuel sharper innovation
By Claire Salkeld | | 0 Comments |
Most research naturally gravitates towards the middle. The “typical” customer. It…
From Lean to Listening: Reclaiming the Researcher’s Superpower
By Claire Salkeld | | 0 Comments |
Lean research gives us efficiency. Listening gives us edge. In…
Cutting the Fat: Avoiding Overstuffed Research Guides 
By Claire Salkeld | | 0 Comments |
When we simplify our approach and remove unnecessary questions, we…
The Value Conversation: How to Talk About ROI in Research 
By Claire Salkeld | | 0 Comments |
When was the last time you measured the value of…
Staying Curious in a Fast-Moving World 
By Claire Salkeld | | 0 Comments |
We often reward “having the answer.” But what if the…
Making Space for Insight in a Noisy World 
By Claire Salkeld | | 0 Comments |
When everything’s urgent, it’s hard to think clearly, let alone…
Squeezing the Data: How to Unlock More Value from Existing Research 
By Claire Salkeld | | 0 Comments |
New research is exciting, but sometimes, the answers are already…
Quality over quantity, and how to make your customers love you 
By Claire Salkeld | |
Do your customers really love your brand? Or will they…